1. Detailed description of goods and/or services
De Morgenzon (Pty) Ltd is a business in the wine industry that produces and sells wine.

2. Delivery policy
Subject to availability and receipt of payment, requests will be processed within 2 to 3 working days and delivery confirmed by way email.

3. Export restriction
The offering on this website is available to South African clients only.

4. Return and Refunds policy
The provision of goods and services by De Morgenzon (Pty) Ltd is subject to availability. In cases of unavailability, De Morgenzon (Pty) Ltd will refund the client in full within 30 days. Cancellation of orders by the client will attract a 10% administration fee.

5. Customer Privacy policy
De Morgenzon shall take all reasonable steps to protect the personal information of users. The Promotion of Access to Information Act (“PAIA”) 2 of 2000 protects an individual’s right of access to personal information. Please read De Morgenzon’s PAIA Policy, which gives effect to PAIA.

6. Processing of Personal Information
De Morgenzon will take all reasonable steps to protect the right of privacy of its users. The Protection of Personal Information Act (“POPIA”) 4 0f 2013 ensures lawful collection, retention, transfer and use of personal information. Please read De Morgenzon’s POPIA Policy, which gives effect to POPIA Policy, which gives effect to POPIA.

7. Payment options accepted
Payment may be made via Visa, MasterCard, Diners or American Express Cards or by bank transfer into the (Your Company) bank account, the details of which will be provided on request.

8. Card acquiring and security
Card transactions will be acquired for De Morgenzon (Pty) Ltd via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. DPO PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.

9. Customer details separate from card details
Customer details will be stored by De Morgenzon (Pty) Ltd separately from card details which are entered by the client on DPO PayGate’s secure site. For more detail on DPO PayGate refer to www.paygate.co.za.

10. Merchant Outlet country and transaction currency
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).

11. Responsibility
De Morgenzon (Pty) Ltd takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution, and delivery of goods.

12. Country of domicile
This website is governed by the laws of South Africa and De Morgenzon (Pty) Ltd chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.

13. Variation
De Morgenzon (Pty) Ltd may, in its sole discretion, change this agreement or any part thereof at any time without notice.

14. Company information
This website is run by De Morgenzon (Pty) Ltd based in South Africa trading as De Morgenzon (Pty) Ltd and with registration number 2021/351879/07 and WD Appelbaum.

15. De Morgenzon (Pty) Ltd contact details
Company Physical Address: De Morgenzon (Pty) Ltd, Stellenboschkloof Road, Stellenbosch, 7600.
Email: info@demorgenzon.com Telephone: 021 881 3030